Privacy Policy

Overview

HyndBrain provides AI-powered services for ecommerce catalog transformation, enrichment, and publishing. This policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

• Contact and business details, such as name, email, company, role, and any message you submit.
• Client-provided data, including product catalogs, images, and metadata you ask us to process.
• Usage data from our website, such as pages viewed and device/browser information.
• Scheduling and form data when you book a call or submit an inquiry.

How We Use Information

• To deliver services, including transforming and validating ecommerce catalog data.
• To respond to inquiries, provide proposals, and manage client relationships.
• To improve our services, website performance, and customer experience.
• To meet legal, security, and compliance obligations.

AI Processing

We use AI models and automated workflows to process product data, generate structured attributes, and format listings. Unless agreed otherwise in writing, client data is not used to train public models.

Sharing and Subprocessors

We share information with trusted service providers who help us operate our business (such as hosting, analytics, scheduling, and form processing). They are authorized to use information only as needed to provide services to us.

Cookies and Analytics

We may use cookies and similar technologies to understand site usage and improve performance. You can control cookies through your browser settings.

Data Retention

We retain information for as long as necessary to provide services, fulfill contracts, and comply with legal obligations. Client data can be deleted upon request, subject to contractual and legal requirements.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. No system is completely secure, so we cannot guarantee absolute security.

International Transfers

We may process information in countries other than where you live. We take steps to ensure appropriate protections are in place for cross-border transfers.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or object to the processing of your information. To exercise these rights, contact us at the address below.

Children

Our services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time. The updated version will be posted on this page with a new effective date.

Contact Us

If you have questions about this policy or our privacy practices, contact us at pratit@hyndbrain.com.